Consumer Basic Administration: Live Monitoring

Up-to-date customer data are essential for effective marketing and customer communications. CDDN’s Consumer Basic Administration (CBA) has been a trusted partner in this for many years.

CDDN has greatly expanded the capabilities of its services with the introduction of so-called Life Events: an innovative approach that allows organizations to gain in-depth and up-to-date insights by monitoring key life events.

From data to valuable triggers

CDDN now monitors various Life Events, ranging from housing characteristics such as type, area, energy label and WOZ value, to personal events such as family situation, moving plans, economic activity and even births in a family.

These Life Events offer opportunities beyond traditional applications. For example  casinos can strengthen their accountability policies by identifying when customers go into receivership or become financially distressed, for example.

Or if a home’s energy label changes, for example, in nine out of 10 cases it turns out to be a strong indication that the house will soon be for sale. This is vital information for realtors, insurers and mortgage lenders.

New approach with proven technology

The expansion into Life Events is not only an innovation, but above all an optimization of proven technology. We combine our years of experience with the latest insights. The result is a product that helps organizations communicate more efficiently by using events as triggers for targeted campaigns.

We take control of the data and integrate the system easily via API calls. After that, organizations can decide for themselves how to make the notifications  received: pushed directly or via a (daily) download.

“We make marketing more effective and relevant, which benefits both companies and their customers .”

Life Events

The 22 current life events on which monitoring can take place have emerged from previous customer needs, CDDN is also happy to engage with companies to specify other life events according to a specific objective/target audience/industry etc. 

List live events:

1. Dwelling type

2. Buy / rent

3. Content / m3 of the house

4. Monumental property

5. Construction type of roof (flat or pitched, or a combination of the two).

6. Square meters / m2 of the house

7. Year of construction of property

8. Square meters / m2 of the plot

9. WOZ value

10. Family situation

11. Energy Label

12. Function property (residence, business, another 9 functions).

13. Rebuild Value

14. Contents value

15. Has plans to move

16. House is for sale

17. House has been sold

18. Has moved

19. Deceased with date of death if known

20. Sale or purchase of property

21. Debt relief

22. Economically active

Would you like to know more?
Contact Martijn de Boer by calling +31 (0) 88 8357000 or fill out the form below.