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Privacy & Cookie Statement

Privacy Statement

Privacy and security are serious matters and we therefore take the rules and boundaries very seriously. Privacy is becoming increasingly important, certainly in terms of consumer data. Hence, it is a logical question how this works with our Consumer Records Database. CDDN B.V., having its corporate seat in Nieuw-Vennep, is responsible for the processing of personal data as indicated in this privacy statement.

Contact details:
CDDN B.V.
Drachmeweg 141
2153 PA, Nieuw-Vennep

Personal data that we process

CDDN B.V. processes your personal data because you use our services and/or because you personally made these data available to us. Below you can find an overview of the personal data that we process:

  • First name and surname
  • Gender
  • Date of birth
  • Address details
  • Telephone number
  • Email address
  • IP address
  • Other personal data that you actively make available, e.g. by creating a profile on this website, in correspondence, and by telephone
  • Location details
  • Details about your activities on our website
  • List with contact details of the customer via an app
  • Internet browser and type of device
  • Bank account number

Special and/or sensitive personal data that we process

Our website and/or service do not intend to collect data about website visitors under the age of 16. Unless they have consent of their parents or guardian. We can, however, not check if a visitor is over the age of 16. We therefore recommend parents to be involved in the online activities of their children, to prevent data from being collected about children without parental consent. If you are convinced that we collected personal data about a minor without the said consent then please contact us via info@cddn.nl after which we shall erase the said information.

For what purpose and on what basis we process personal data

CDDN B.V. processes your personal data for the following purposes:

  • Handling of your payment
  • Sending of our newsletter and/or advertising folder
  • Being able to call or email you if this is required in order to perform our services
  • Informing you of changes in our services and products
  • Offering you the possibility of creating an account
  • Delivering goods and services to you
  • CDDN B.V. analyses your behaviour on the website in order to as a result thereof improve the website and to gear the offer of products and services to your preferences.
  • CDDN B.V. follows your surfing behaviour on the various websites as a result of which we gear our products and services to your needs.
  • CDDN B.V. also processes personal data if we are required to do so by law, e.g. data that we require for our tax return.

How long we retain personal data

CDDN B.V. does not retain your personal data longer than strictly required to realise the purposes for which your data are collected. We apply the following retention periods to the following (categories of) personal data:

Personal dataReasonRetention period
First name and surnameTo be able to address you appropriately when calling you back or when sending you a message by email or by postIndefinite period of time
GenderTo be able to address you appropriatelyIndefinite period of time
Address detailsTo be able to, where required, send you messages by postIndefinite period of time
Telephone numberTo be able to call you in special instancesIndefinite period of time
Email addressTo be able to reply to you or, if you gave consent to this, to send you a newsletterIndefinite period of time
IP addressTo determine your location when you visit the websiteIndefinite period of time
Details about your activities on our websiteFor analysis for the benefit of website optimisation50 months


Sharing of personal data with third parties

CDDN CompLead B.V. only shares your personal data with third parties if this is required for the implementation of our agreement with you, for analysis or to comply with a statutory obligation.

Your personal data can be made available to the following party by CDDN CompLead B.V. in the context of statistical analyses:

The latter are carried out by:

  • Whooz B.V.

The following data are shared from our CompLead database with the said party:

  • postcode, house number and suffix, age category

“We have a partnership with Whooz B.V. We share data that they use to create the algorithm for their prediction models. With the said models Whooz creates a segmentation tool in which households are classified in categories on the basis of predictions. If you object to the sharing of your data for these purposes then we shall – if you request this – block your data accordingly.”

Cookies, or comparable techniques, that we use

CDDN B.V. uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smart phone during the first visit to this website. CDDN B.V. uses cookies with a purely technical functionality. They ensure that the website operates properly and that, for instance, your preferences are remembered. These cookies can also be used to have the website operate well and to optimise it. In addition, we place cookies that keep track of your surfing behaviour in order that we can offer customised content and advertisements. During your first visit to our website we have already informed you of these cookies and we asked for your consent to place them. You can disable cookies by configuring your internet browser in such manner that it no longer stores cookies. In addition, you can delete any and all information that has previously been stored via the settings of your browser. For more information check the various websites mentioned at the bottom of this cookie statement. Third parties also place cookies on this website. They include, for instance, advertisers and/or the social media companies. To this end, go to the cookie statement.

Statistical research

CDDN B.V. aims to offer you websites and/or applications of the highest quality. To this end, it is required for CDDN B.V. to conduct statistical research on a regular basis in order that, where required, it can implement adjustments in its websites and/or applications.

CDDN B.V. can use your information for the said statistical research. Only employees of CDDN B.V. specifically designated for this purpose have access to your information for this purpose. The results of the research are always aggregated. This implies that the data in the research result cannot personally be traced back to you.

Inspect, correct or erase data

You are entitled to inspect, correct or erase your personal data. In addition, you are entitled to revoke your potential consent to the data processing or to object to the processing of your personal data by CDDN B.V. and you are entitled to data portability. This implies that you can submit a request to us to send the personal data that we hold of you to you or to another organisation designated by you in a computer file. You can send a request for inspection, correction, erasure or data portability in respect of your personal data or a request to revoke your consent or to object to the processing of your personal data to info@cddn.nl. To be certain that the request for inspection was submitted by you, we ask you to include a copy of your identity document with the request. Please blacken out your passport photo, MRZ (machine readable zone, the bar with numbers at the bottom of your passport), your passport number and civil service number (BSN). The latter to protect your privacy. We react to your request as soon as possible, however in any case within four weeks. CDDN B.V. would also like to draw your attention to the possibility of submitting a complaint[1] to the national supervisory authority, the Dutch Data Protection Authority. To be certain that the request for inspection was submitted by you, we ask you to include a copy of your identity document with the request. Please blacken out your passport photo, MRZ (machine readable zone, the bar with numbers at the bottom of your passport), your passport number and civil service number (BSN). The latter to protect your privacy. We react to your request as soon as possible, however in any case within four weeks. CDDN B.V. would also like to draw your attention to the possibility of submitting a complaint to the national supervisory authority, the Dutch Data Protection.

How we secure personal data

CDDN B.V. takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorised access, inappropriate disclosure, and unauthorised alteration. If you are under the impression that your data are, nonetheless, not secured well or if there are indications of abuse then please contact us via info@cddn.nl. CDDN B.V. took the following measures to secure your personal data:

  • Any and all customer data on the platform are encrypted – hence, they are not linked to or can be linked back to a specific company.
  • Your company receives a unique SFTP account in order to have the data exchange between your company and the Consumer Records Database take place securely. Thanks to this construction it is not possible for your company (and for other companies) to access the Consumer Records Database.
  • Our server is located in its own environment in a data centre (no cloud solution), equipped with a hardware-oriented firewall, up to date virus protection, and the latest version of the FTP server software. In addition, our server has been provided with a certificate published by trusted party COMODO. The software automatically blocks IP addresses and accounts when abuse is detected (incorrect login, or frequent logins, etc.).
  • Security software, e.g. a virus scanner and firewall.
  • TLS (previously SSL). We send your data via a secure internet connection. You can recognise this by ‘htpps’ and the lock symbol in the address bar.
  • DNSSEC is an additional security (in addition to DNS) for the conversion of a domain name (#company_website) into the IP address linked to the same (server name); it is provided with a digital signature. You can have this signature checked automatically. This way, we prevent you from being diverted to a false IP address.

Questions?

If you still have questions about this Cookie & Privacy Statement then you can send us a message via the contact form.

Cookie statement

What is a cookie?

We use cookies on this website. A cookie is a simple small file that is sent with pages of this website [en/of Flash-applicaties] [and/or Flash applications] and that is stored by your browsers on the hard disc of your computer. The information stored in it can be returned to your servers in case of a next visit.

What cookies does CDDN B.V. use and for what purpose?

Use of necessary cookies

With the assistance of a necessary cookie, we can recognise you in case of a new visit to our website. As a consequence, the website can be set specifically to your preferences. Also, when you gave consent to the placing of cookies, we can remember this by means of a cookie. Hence, you do not constantly have to repeat your preferences as a result of which you save time and can use our website in a pleasant manner. You can delete necessary cookies via the settings of your browser.

Use of session cookies

With the assistance of a session cookie we can track what parts of the website you consulted during your visit. As a consequence, we can adjust our service as much as possible to the surfing behaviour of our visitors. These cookies are deleted automatically as soon as you close your web browser.

Our own tracking cookies

With your consent, we place a cookie on your equipment, which can be requested as soon as you visit a website from our network. As a result, we are informed what other relevant website(s) from our network you visited in addition to our website. The consequently created profile is not linked to your name, address, info@cddn.nl and the like, but only serves to gear advertisements to your profile in order that they are as relevant as possible to you.

Tracking cookies of our advertisers

With your consent our advertisers place “tracking orders” on your equipment. They use these cookies to keep track of the pages that you visit from their network in order to thus create a profile of your online surfing behaviour. This profile is also based on comparable information that they obtain from your visit to other websites from their network. The said profile is not linked to your name, address, info@cddn.nl and the like, as know to us, but only serves to gear advertisements to your profile in order that they are as relevant as possible to you.

Google Analytics

Via our website, a cookie of the American company Google is placed as part of the “Analytics” service. We use this service to keep track of and to receive reports about the use of the website by visitors. Google can make this information available to third parties if Google is held to do so by law, or to the extent that third parties process the information on behalf of Google. This is beyond our control. We did not allow Google to use the obtained analytics information for other Google services.

The information that is collected by Google is anonymised as much as possible. By default, your IP address is not included. If you give consent to the use of your IP address then your website visit is registered at place of residence level. The collected information is transferred to and stored by Google on servers in the United States. Google states to comply with the Privacy Shield principles and is affiliated with the Privacy Shield programme of the American Department of Commerce. This implies that there is question of an appropriate level of protection for the processing of potential personal data.

Social plug-ins

Our website includes buttons that allow promotion (“like”) or sharing (“tweet”) of web pages on social networks like Facebook and Twitter. These buttons work by means of pieces of code that originate from Facebook, Twitter or other social media platforms. Cookies are placed by means of the said code. This is beyond our control. Please read the privacy statement of Facebook, Twitter and other social media platforms (which can change regularly) in order to be informed what they do with your (personal) data that they process via these cookies.

The information that is collected by them is anonymised as much as possible. The information is transferred to and stored by Twitter, Facebook, Google+ and LinkedIn on servers in the United States. LinkedIn, Twitter, Facebook, and Google+ state to comply with the Privacy Shield principles and are affiliated with the Privacy Shield programme of the American Department of Commerce. This implies that there is question of an appropriate level of protection for the processing of potential personal data.

Cookies placed

The following cookies are placed via https://cddn.nl/:

Cookie nameSourceFunctionExpiry
_gawebsiteRegisters a unique ID that is used for the generation of statistical data about the use of the website by the visitor2 years
_gatwebsiteFor the benefit of processing speed in statistics session
_gidwebsiteRegisters how visitors use the website session
NIDGoogleA unique ID that is used to remember your preferences and other information, but also to remember previous interactions in the browser with the advertisements or search results of an advertiser and your visits to the website of an advertiser. 6 months
collectGoogleMeasuring website visitsession
rc::aGoogleRecaptcha – not classifiedcontinuous
rc::bGoogleRecaptcha – not classifiedsession

Right to inspection and correction or erasure of your data

You are entitled to request inspection and correction or erasure of your data. See our contact page for this. In this respect, to avoid abuse, we can ask you to separately provide proof of your identity. If it regards inspection of personal data linked to a cookie then you should include a copy of the cookie in question. You can find this in the settings of your browser.

Enabling and disabling of cookies and deletion of the same

You can find more information about the enabling and disabling and the deletion of cookies in your browser in the instructions and/or with the assistance of the Help function of your browser.

You can easily adjust yourcookie preferencesas selecting during your first visit to the website.

Deletion of tracking cookies placed by third parties

Some tracking cookies are placed by third parties who, inter alia, show advertisements to you via our website. You can delete these cookies centrally via Your Online Choices (website: see More information about cookies) so that they are not returned to a website of a third party.

MORE INFORMATION ABOUT COOKIES?

On the following websites you can find more information about cookies:

ICTRecht: Background cookie legislation
Consumers’ Association: What are cookies?
Consumers’ Association: What are cookies used for?
Consumers’ Association: Deleting cookies
Consumers’ Association: Disabling cookies
Your Online Choices: A guide to online behavioural advertising

Did you know that…

CDDN is the first company with the NIMA Marketing Integrity Quality Mark? Read all about it.

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